Shipping policy

 

All deliveries are sent out by Fedex. Order before 11am for same day dispatch. You will receive tracking information via email or the Shop App when the order is dispatched. 

We ship Monday - Friday. No orders will be dispatched on the weekend.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened, undamaged and in its original packaging. We can only refund if you have purchased directly from us via our online store.

To start a return, you can contact us at contactus@pbsrco.com If your return is accepted, we will provide a return address. Upon receiving the return, a refund for the product will be provided. Items sent back to us without first requesting a return will not be accepted.